Privacy Policy

Introduction

Welcome to Velica.shop (“we,” “our,” or “us”).
We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

Information We Collect

We may collect the following types of information when you visit or make a purchase from Velica.shop:

1. Personal Information (provided voluntarily):

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party gateways)

2. Non-Personal Information (collected automatically):

IP address
Browser and device type
Operating system
Pages visited and time spent
Referral URLs

How We Use Your Information

We only use your information for purposes directly related to your interaction with our services, including:

Order Fulfillment: To process, confirm, and ship your orders, and handle returns or refunds.
Customer Support: To assist with questions, issues, or inquiries you submit.
Personalization: To tailor your shopping experience and show relevant products.
Communication (Optional): To send promotional emails or newsletters you’ve opted in to. You may unsubscribe anytime.
Website Improvement: To analyze traffic and improve website functionality.
Security: To detect and prevent fraud, unauthorized access, or illegal activity.

Sharing Your Information

We respect your privacy and do not sell or trade your personal information. However, we may share limited data in the following cases:

Service Providers: Trusted third parties (such as payment processors and shipping carriers) may access your data only to perform specific tasks on our behalf, under strict confidentiality agreements.
Legal Compliance: We may disclose your information if legally required to do so by a court, law enforcement, or regulatory agency.

Cookies & Tracking Technologies

We use cookies and similar tools to enhance your shopping experience and collect data on how our site is used.

Types of cookies we use:

Essential cookies: Enable core website functionality.
Performance cookies: Help us analyze traffic and improve performance.
Functional cookies: Remember user preferences and enhance features.
Targeting cookies: Used to deliver personalized ads, if applicable.

You may manage or disable cookies in your browser settings. Disabling cookies may affect certain features on our website.

Data Security

We implement physical, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
📧 [email protected]

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before providing any personal data.

Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on our website, and significant changes will be clearly indicated.

Contact Us

If you have any questions about this Privacy Policy, feel free to reach out:

Velica
📧 Email: [email protected]
📍 Address: Address: 8310 Hazen St, Houston, TX, 77036